Shipping policy

The Fast Way to Ship your Glasses to LensFactory

After you place your order, please send your glasses to the address below. USPS Priority Small Flat Rate box usually ships for under $10. USPS First Class Mail is usually less than $8 for bubble mailers or small boxes up to 13 ounces. UPS or Fedex work great as well, it's entirely up to you.

LensFactory
3807 Bishop Lane
Louisville, KY 40218

The Easy Way to Ship your Glasses to LensFactory

We offer a $5 prepaid shipping kit delivered right to your address. Just select the Prepaid Shipping Kit option on the product page and finish checking out. The kit usually is sent out the same business day and should arrive in 1-3 days. Once received, put your glasses and a copy of your prescription and receipt in the box, stick on the prepaid shipping label and drop them in the mail.

When your glasses arrive at LensFactory

We'll send you an email update as soon as your glasses are received, and more updates as they move along in our process. You'll be on your way better vision, and that makes us happy.