A Step-by-Step Guide to Ordering with LensFactory

A Step-by-Step Guide to Ordering with LensFactory

Crystal-clear vision is essential for experiencing life to the fullest.

If you've ever found yourself in need of new lenses for your favorite frames, we're the go-to destination for all your lens replacement needs. The ordering process for lens replacements is a piece of cake! 

Step 1: Visit LensFactory & Create an Account 

To begin the process, go to the LensFactory website. It’s completely user-friendly and intuitive, ensuring a seamless and stress-free ordering experience.

Next, create an account to get your shopping started!

Step 2: Shop for Your Right Lens Replacement 

Once you are signed into your account, navigate to the lens replacement section. There, you'll find a wide range of lens options suitable for various prescriptions and lens material preferences.

Take your time to explore the options and select the lens type that best suits your needs We offer everything from single-vision lenses to progressive lenses, with different coatings and other upgrades available.

These enhancements can include anti-reflective coatings to reduce glare, scratch-resistant coatings for added durability, and UV protection to shield your eyes from harmful rays.

Before finalizing your order, confirm that your prescription, lens type, lens material, and upgrades are accurate. We understand the importance of precision, so double-checking this information will ensure a smooth production process.

If all the details are correct, proceed to the checkout process to place your order through our secure payment system. 

Step 3: Send Us Your Frames 

Be prepared to send us your current frames to conduct the lens replacement in our factory. That’s the beauty of choosing us; you get to keep your favorite, stylish frames! 

Need a way to ship in your frames? Refer to our shipping options that highlight details on the fastest or the easiest way to get your frames to us - by using our prepaid ship kit or mailing yourself.

The ship kit can be added to your cart on any of our product pages, and it will be at your doorstep in 1-3 days.

Place your glasses, a copy of your eye prescription that includes your pupil distance, and your order receipt in the kit. Then, stick on the prepaid shipping label and drop them in the mail.

Step 4: Sit Back and Relax 

When your frames arrive, our team will notify you by email and will make sure to get your lenses back to you as soon as possible.

Depending on the lens type, it usually takes between 5-7 business days to get plastic upgraded lenses. Glass replacement lenses will average about 25 business days and could be longer.

From exploring various lens options, custom upgrades, and coatings, we ensure you receive lenses tailored to your specific vision needs.

So, why wait? Check out our lens selector tool and experience the joy of clear, comfortable vision direct to your doorstep.